Articles on: Sprwt Supprt
What fees are charged on the payments I take through Sprwt, and where are they explained?
The Processing Fees page (/admin/processingfees, linked from the Service Fees Report as "Learn more about Sprwt processing fees and our procedure and breakdowns") explains each fee in a list of write-ups, then repeats the headline numbers in two summary tables:
All system fees table:
- Disputes Fee: $15
- Credit Card Processing Fee: 2.9% + 30c
- Sprwt Application Fee: 1.5%
A second table (only shown when you have cross-border payouts) breaks out Exchange Fee (1%) and Crossborder Payouts Fee by whether you are charged cross-border payouts (YES = N/A for both; NO = 1% exchange and a variable cross-border rate).
The write-ups above the tables also cover the Sprwt Service Fee (the per-order fee shown with your configured amount), On Behalf Of (OBO), and a Payout Schedule note (first payout typically 7 days after your first successful charge and a connected bank account, up to 14-30 days in higher-risk countries/regions, then payouts every 3-7 days after that). The page ends with the formula Processing Formula = Processing Fee + Application Fee + (Exchange Fee + Cross Border Payout Fee) - OBO Discount, and links to Stripe's country pricing page next to your country's flag. What you were actually charged over a period is on Stripe > Fees.
Where to find it:
/admin/processingfees