Articles on: Sprwt Supprt
What does the Sync? toggle on a connected account do, and why is it disabled?
Sync? controls whether the background job keeps pulling new transactions for that account. Click it and confirm Are you sure? to turn syncing on or off; balances continue to display either way. The toggle is disabled (greyed) when the account cannot sync yet: either the account has never completed its initial import (an Import button is shown on the institution card) or the bank requires you to log in again (a Re-authenticate button is shown). Fix that first and the toggle becomes available.
Where to find it:
/admin/accounting/items