Admin pages show a Need Help? button in the top bar. Opening it gives you a shortlist of support options without leaving the page you're on: Create Ticket (opens Raise Ticket), Chat With Us (opens the live chat bubble), Leave Feedback (opens the Sprwt feedback board), Training Videos (opens Sprwt Academy), Training Demo (opens the interactive Training tours) and Sprwt Knowledgebase (opens help.sprwt.io in the same tab). It is switched off on a handful of full-screen operational views — including the POS terminal, the POS-mode checkout, and the Kitchen Display screen — but stays on the page-builder and blog-editor screens. A matching Schedule a 30min Call button next to it books a call with Sprwt on Calendly; it is hidden while your account's Server Status is set to Trial. A Chat with us button also sits in the bar on wider screens, next to an Addons button that's always shown.