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Articles on: Sprwt Supprt

What does the "Information Needed" panel tell me?


It lists what Stripe still needs to fully verify your account:

  • Fields Needed - information Stripe is currently asking for (for example a representative's date of birth, tax ID, or a document), shown as readable labels.
  • Pending Verification - items you already provided that Stripe is checking.
  • Errors - verification problems Stripe reported (for example a document that could not be read).
  • A badge next to the panel title showing the disabled reason Stripe reported (for example Requirements Past Due) - it is blank when Stripe has not disabled anything.
  • "You need to submit the Currently Due Information until <date>" - the deadline Stripe gave for the items above, shown only while something is still outstanding.

When there is nothing outstanding the panel simply reads "All information needed was submmited!" (that is the exact, misspelled wording in the product). Provide the items through your Stripe Express dashboard (Stripe > Dashboard) - the Sprwt page displays them but does not collect them.

Where to find it: /admin/stripe/account