How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

What does the ETA column on the Sync Report mean and how current is it?


ETA is the estimated arrival time Root Planner calculated for that stop; it is stored on the order together with the stop number and shown as date and time (a dash when Root Planner sent none). It is refreshed every time Root Planner re-sends the route, so re-optimising or re-ordering stops in Root Planner updates the ETAs here. The same ETA is printed on the stop label.

Where to find it: /admin/rootplanner/sync_report