Articles on: Sprwt Supprt
What does the "Customer Sync" table on the Root Planner page show?
It is the read-only overview you see when you open the page for a date (before clicking export). Each row is either a customer (User #) or a pickup location (Pickup #) with:
- Root Customer — the linked Root Planner record (click the number to open it in the Root Planner dashboard) or a Not Created badge when nothing is linked yet.
- Orders Imported — orders for that date that already have a Root Planner tracking code.
- Orders Not Imported — orders for that date that still need exporting.
Order numbers link to the order details page. If the section is missing you will see "Ready to export — Select a delivery date and click Export to Root Planner" (no eligible orders for the date).
Where to find it:
/admin/rootplanner