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Articles on: Sprwt Supprt

What does the customer see when they open the proposal link?


The customer must be logged in with one of the accounts attached to the proposal. At /proposals/{id} they see tabs: Proposal (status line, proposal number, guests, Proposal Total, Balance Owed, Balance Due Date, event details, the menu grouped by course, invoice items, labor & equipment, totals and payment history), Messages, Weekly Menu (Personal Chef only), Documents (if any were uploaded), one tab per attached contract (with a Required badge and a check mark once signed), and Tasks (customer tasks you assigned them). A warning at the top counts any required contracts still unsigned.

The action buttons depend on status: while Sent they see Accept (or Read and Sign the Contract if a required contract is unsigned) and Reject; while Signed and Approved, Partially Paid or Past Due they see Proceed To Checkout; Print as PDF is always available. Proposals in New or Archived status are not visible to customers. At /proposals they get a list of all their proposals with a status pipeline and filters.

Where to find it: /proposals/{id}