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Articles on: Sprwt Supprt

What does the "Allow on" section do, and why do customers see "This coupon is not available for these ordering systems"?


Allow on lists every ordering system on your site that supports coupons — for example Grab and Go, Extras, Products, Meal Packs, Proteins by the Pound, Weekly Subscription(s), Custom Meal Builder, À la Carte, Store Menu, Gift Card, Catering, Labor & Equipment, Invoicing, Realtime and Pos Menu (Venues and the base subscription plan do not accept coupons). Tick the ones the coupon may be used on.

When a customer applies the code, Sprwt checks whether the cart contains items from at least one ticked ordering system. If it does not, the code is rejected with "This coupon is not available for these ordering systems". The success message customers see — "This coupon is valid however may only apply to certain ordering systems." — reminds them the discount only touches allowed items. The wallet-credit coupon types also only pay out when the cart contains an allowed ordering system.

Where to find it: /admin/coupons/0

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