Articles on: Sprwt Supprt
What does "Available Quantity" do and when does it go down?
Available Quantity is how many more times the coupon can be used in total (across all customers). It defaults to 99999 on a new coupon and is shown in the list as an "Exists: N" badge.
Each time an order that uses the coupon is placed and paid, the quantity is reduced by one. Orders placed as "pay later"/down-payment do not record the coupon and do not reduce the quantity. When it reaches 0 the coupon stops working ("This coupon is no longer available") and moves to the Inactive tab. You can raise the number again at any time by editing the coupon.
Where to find it:
/admin/coupons/0