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Articles on: Sprwt Supprt

What do the payout statuses mean?


Statuses come straight from Stripe and are colour-coded in Sprwt:

  • Pending (amber) - the payout has been created and is waiting to be sent.
  • In Transit (amber) - the payout has been sent to your bank and is on its way.
  • Paid (green) - your bank has received it.
  • Failed (red) - the bank rejected it; open the payout to read the failure reason.
  • Canceled (blue) - the payout was cancelled before being sent.

On a payout's detail page, a payout with a negative amount is shown with a withdrawn badge instead - that is money Stripe debited from your bank to cover a negative balance.

Where to find it: /admin/stripe/payouts