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Articles on: Sprwt Supprt

What do the "Paid by", "Status" and "Plan" columns on the Members page mean?


In the Members subscriptions table:

  • Plan — the subscription plan group of the member's current plan (or none).
  • Status — Renews on <date> (or Renews between <dates> when a renewal buffer applies), Will be cancelled on <date> / Cancelled for cancelled plans, or a warning that the plan is paused indefinitely / scheduled to unpause on a date.
  • Price — the plan's recurring rate.
  • Paid by — You pay when You pay this member subscription is on for that member, otherwise Member Pays.
  • Actions — Manage plan (when the member has a subscription) and Edit member.

Members without a subscription show No active subscription, Setup a Subscription Plan instead of these columns.

Where to find it: /subscriptionmembers