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Articles on: Sprwt Supprt

What are the tabs on the SMS History page?


Marketing > SMS > History opens on Sending and offers:

  • Sending – messages whose send time has arrived and are waiting for (or retrying in) the sending job: ID, Contact, Message, Error Count, Scheduled on, Created on. Select rows to delete them, or Cancel All.
  • Scheduled – messages with a future send time: ID, Contact, Message, Scheduled to, Created on; same cancel options.
  • Recurring – error log of recurring campaign sends: ID (links to the campaign), Contact, Message, Error Count, Error Message, Created on.
  • Sent – everything handed to the carrier: ID, Contact, Message, Status, Sent on, Created on (searchable; export buttons when exports are allowed).
  • Received – inbound texts: ID, Contact (with customer name if matched), Message, Created on.
  • Group Messages – one row per broadcast: ID, Message, Sending On, Created on.
  • Call Logs – calls on call-forwarding numbers.

Click an ID to open the detail page.

Where to find it: /admin/smshistory