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Articles on: Sprwt Supprt

What are the "SMS Compliance" fields (Privacy Policy URL, Terms & Conditions URL, STOP Auto-Reply) on the campaign form?


The SMS Compliance card on the Recipients step holds carrier-compliance information: Privacy Policy URL, Terms & Conditions URL and STOP Auto-Reply (labelled as the message sent back when someone texts STOP, maximum 320 characters). The note explains they are Required by carriers for A2P 10DLC approval. Defaults are filled in automatically — change only if this campaign should link to different policies.

Defaults come from your site's privacy and terms pages and a standard opt-out sentence using your business name. For email campaigns these values are stored with the campaign but have no effect on the email itself. When a flow sends an SMS step and the message doesn't already contain the word "STOP", Sprwt appends a footer built from a fixed Reply STOP to opt out line plus your Privacy and Terms URLs – in the current version the actual wording you type into STOP Auto-Reply is saved with the campaign but is not the text inserted into that footer. Standalone SMS campaigns are still marked Coming soon. You can safely leave these fields as they are.

Where to find it: /admin/marketingcampaigns/campaigns/email/new