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Articles on: Sprwt Supprt

What are the settings in the "Processing" group and can I change them?


The Processing group holds the fee parameters Sprwt configures for your account during onboarding; most are not on a public Business Settings tab, so they are read-only for you and changed by Sprwt on request:

  • Auto Charge? - which fee types (Service Fee, Payment Gateway Fees, Stripe Fee V1) are collected automatically.
  • Show client fees (PNL Report, Fees Report and Invoice) - None / Simple / Detailed: whether fee cards appear on your reports.
  • Stripe Processing Fee (%) - Sales, Stripe: Sprwt Processing Fee Percentage (%) (default 3.2%), Stripe: Sprwt OBO Fee Percentage (%) (0.7%), Stripe: Sprwt In Person Fee Percentage discount (%) (0.8%) - the processing rates used in fee reporting for online, OBO and in-person (terminal) payments.
  • Stripe: Is this a cross border payout country and Stripe: CrossBorder Fee Percentage (%) (0.5%).
  • Stripe: Lower OBO Rates - Yes when Sprwt has enabled On-Behalf-Of pricing for your country.
  • Show Processing and Service Fees Separately (also on the Business: Cart tab) - show the two fees as separate lines to customers instead of one combined fee.

If you believe a rate is wrong for your country, contact support rather than editing.

Where to find it: /admin/processingfees