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Articles on: Sprwt Supprt

What are the proposal statuses and what do they mean?


  • New – created, not yet sent; invisible to the customer.
  • Sent – emailed to the customer; they can Accept/Reject and sign contracts.
  • Signed and Approved – the customer accepted (and signed all required contracts); payment can be made.
  • Rejected – the customer declined.
  • Partially Paid – at least one payment recorded but a balance remains (e.g. a deposit).
  • Fully Paid – payments cover the total.
  • Past Due – Signed and Approved / Partially Paid proposals whose Due Date + Net Days has passed without full payment (set by the daily job).
  • Completed – you mark the event as done (manual).
  • Archived – hidden from the customer and from the active pipeline (manual).

You can set any status manually in Payment Options > Status, but Sprwt will re-evaluate Signed and Approved / Partially Paid proposals against their payment history each time the proposal is opened.

Where to find it: /admin/events/proposals/{id}