Articles on: Sprwt Supprt
What are the proposal statuses and what do they mean?
- New – created, not yet sent; invisible to the customer.
- Sent – emailed to the customer; they can Accept/Reject and sign contracts.
- Signed and Approved – the customer accepted (and signed all required contracts); payment can be made.
- Rejected – the customer declined.
- Partially Paid – at least one payment recorded but a balance remains (e.g. a deposit).
- Fully Paid – payments cover the total.
- Past Due – Signed and Approved / Partially Paid proposals whose Due Date + Net Days has passed without full payment (set by the daily job).
- Completed – you mark the event as done (manual).
- Archived – hidden from the customer and from the active pipeline (manual).
You can set any status manually in Payment Options > Status, but Sprwt will re-evaluate Signed and Approved / Partially Paid proposals against their payment history each time the proposal is opened.
Where to find it:
/admin/events/proposals/{id}