Articles on: Sprwt Supprt
What are SMS Sequences and which ones exist?
Sequences are automated texts triggered by customer behaviour rather than sent manually. In the current version there is one sequence, Abandon Cart SMS, with a default message: "Hey {{customer_name}}, It looks like you've left some items in your cart. Don't forget to complete your order. {{cart_url}}". On Marketing > SMS > Sequences each sequence is a card with an on/off toggle, a From number, the Message (with the character/cost counter and the @ Shortkeys dropdown) and a Save button. The page also shows your balance with a Buy shortcut.
Where to find it:
/admin/smssequences