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Articles on: Sprwt Supprt

What are all the lines in the Order Summary and what do they mean?


Lines appear only when relevant:

  • One Time Fee — any one-time fee attached to the order.
  • Price and Discounts — shown when coupons/discounts applied; Price is the pre-discount subtotal.
  • Sub-total — items after discounts.
  • Tax (x%) — one line per tax rate.
  • Delivery (or Shipping for Shippo-quoted orders, or Free).
  • Total Bag Fees / Total One Time Bag Fees — reusable bag charges.
  • Your service fee label, the Sprwt service fee, and Processing Fee — shown as a separate line for the portion charged to the customer and, when relevant, another for the portion charged to the kitchen; a tooltip on the customer-side line is visible to everyone, while the kitchen-side tooltip only shows to super admins.
  • Tip — for POS orders with Paid to: <employee> which you can change inline.
  • Previously Paid — for catering proposals paid in several instalments.
  • Total — the amount of this order.
  • Refund Total (red) — how much has been refunded so far.
  • Digital Credit Applied — portion paid from the customer's wallet; <Method> Total — portion paid by the payment method.
  • Super admins additionally see the Sprwt Payment Fee (%) line.

Where to find it: /admin/checkouts/{orderId}