Articles on: Sprwt Supprt
The cut-off time passed but my delivery date is still open — why?
Check these in order:
- The weekday rule – the job closes dates when it runs on the trigger weekday after the Time to close; if that weekday is switched off in the Cut-off Timer, nothing fires. Also confirm the days value actually reaches the delivery date (the helper text under the row lists the days that will be closed).
- The date was reopened – a date that was auto-closed once and then reopened by hand is never re-closed automatically; the dashboard header shows a red warning. Close it manually.
- Job timing – the job runs periodically, so a date may close a little after the configured minute.
- Time zone – times are evaluated in your account's configured time zone; make sure it matches your kitchen.
You can always click Close Meal Selections yourself.
Where to find it:
/admin/closedatesconfig