Articles on: Sprwt Supprt
Instagram shows 'Authorization failed or was cancelled' or another Instagram error - what should I check?
- Instagram: Authorization failed or was cancelled. - you closed the Instagram login window or denied access. Click Connect Instagram again and approve.
- Instagram: <message from Meta> during connect - the App ID/App Secret pair is wrong, the app is still in development mode without your Instagram account added as a tester, or the redirect address /admin/integrations?redirect=instagram_callback is not whitelisted in the Meta app.
- Instagram: No token found. Please connect first. - you tried to refresh a token before connecting.
- Enter your App ID and App Secret above before connecting. - one of the two fields on the card is empty.
All of these come back as a red banner at the top of the Integrations page.
Where to find it:
/admin/integrations?iid=36