How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

I manage more than one kitchen location — are subscription plans, plan groups, meal packs, credit packages and cancel/pause reasons separate per location, or shared across all of them?


It depends on the feature:

  • Subscription Plans are tied to one location: each plan is saved with the kitchen location (reseller) active when you created it, the plans list only shows that location's plans, and the Plans page itself requires an active location to open at all.
  • Plan Groups are shared: the group record itself (name, categories, image, description) isn't tied to a location. A group only appears in a location's Plans page — and its "starting at" price only counts that location's plans — once you've assigned at least one of that location's plans to it. Deleting a group removes it everywhere it would have appeared.
  • Meal Packs, Credit Packages and Cancel/Pause Funnel Reasons are not scoped by location at all — there is one shared list for your whole account. A pack, credit package or reason you create is available (and, if active, sold) at every location; you cannot currently limit one to a single kitchen.
  • The global Price Change Log (/admin/planslog) is likewise not filtered by location — it lists price changes across every plan in every location you manage. The Price Change Logs table on a plan's own edit page is naturally scoped instead, since it only pulls the log rows for that one plan's ID - and a plan belongs to one location.

If you need a pack, credit package or reason to differ by location, the only option today is to give it a location-specific name/description and manage eligibility manually (e.g., outside Sprwt), since there is no location field on those screens.

Where to find it: /admin/plans, /admin/plansgroups, /admin/packs, /admin/creditpackages, /admin/subscriptionreasons, /admin/planslog