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Articles on: Sprwt Supprt

I clicked Connect and got "Stripe: Invalid Reseller!" or "Stripe: You need to agree first!" - what do they mean?


  • "Stripe: You need to agree first!" - your account is still in direct mode. Click the Agree button on the Connect page, then click Connect again.
  • "Stripe: Invalid Reseller!" - the kitchen location behind the button could not be found (for example it was deleted or deactivated while the page was open). Reload the Connect page and try again; if it persists, contact support.

Errors are shown in a red banner at the top of the Connect page; a green Done! banner appears when the onboarding round-trip succeeds.

Where to find it: /admin/stripe/connect