Call-forwarding numbers are not bought automatically. When you select a number for that plan, Sprwt saves your choice, emails Sprwt support with the request, and the number detail page shows Request being processed — "Your call-forwarding number setup is being processed by our team" — along with the plan, number, Forward To and Greeting you entered. A Sprwt super admin then completes the purchase (Buy The Number), after which the status changes to Active. If it stays pending for long, contact support.