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Articles on: Sprwt Supprt

How does SMS billing work? What are credits?


SMS is prepaid. You add money to an SMS Wallet (Buy Credits page) and every message segment is deducted at the per-message rate Sprwt has set for your account (the Compose page shows it as "Cost: $X/per SMS"). A long message counts as several segments, so it costs several times the rate; texts you receive are also charged one message each. If a message fails or is undelivered the charge is refunded automatically, and if the carrier reports a different segment count than estimated the difference is corrected. Your balance is shown on Compose, Chat and Buy Credits, and every change is logged with a reason: Bought By Admin, Added By Super Admin, Auto Refill, Received SMS, Sent SMS or Sent SMS Refund.

Where to find it: /admin/directmessages/buycredits