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Articles on: Sprwt Supprt

How do I turn on Real Time Ordering for my business?


  1. Have the Real Time module enabled on your account (it is a purchased module; contact Sprwt if the Real Time menu group is missing).
  2. Go to Real Time > Settings: enable the Realtime Fulfilment Days, add at least one Start/End time window for each enabled day, set the Order Buffer Time (minutes) and press Save.
  3. Go to Real Time > Real Time Menu, pick today's (or the next fulfilment) date on the calendar and add meals with Select Meals For this day (or a preset / random menu).
  4. If you offer pickup, open each pickup point and enable the weekdays under Realtime Pickup Availability.
  5. If you offer delivery, connect Uber Direct in Integrations (Customer ID, Client ID, Secret Key) and make sure your business address, phone and name are filled in Client Config.
  6. Optionally customise the storefront texts under Client Config tab Order: Realtime.

Customers can then order at /realtime (they must be logged in), and orders appear on Real Time > Dashboard.

Where to find it: /admin/realtime/settings