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Articles on: Sprwt Supprt

How do I send a one-off SMS campaign to a group of customers?


  1. Go to Marketing > SMS > Compose.
  2. Pick the From number.
  3. Click the + in To and choose one or more recipient groups in the Select Contacts window, then DONE. Optionally add groups under Exclude.
  4. If you picked an "on X day" group, set the Trigger Date.
  5. Write the text in Message Content (or Use Template) and insert @ Shortkeys if needed. Watch the Characters Remaining / Message(s) / Cost counter.
  6. Under Campaign Type keep the Schedule tab, choose a Schedule Date & Time in the future and click Next Step.
  7. Review the Review & Confirm window (Recipients, Total Cost, Balance After, Groups, Message, Scheduled) and click CONFIRM.

You will see "Successfuly saved for N contacts"; the messages are queued and sent by the background job at the scheduled time. Track them under History > Scheduled / Sending / Sent and Group Messages.

Where to find it: /admin/directmessages/compose

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