Articles on: Sprwt Supprt
How do I send a one-off SMS campaign to a group of customers?
- Go to Marketing > SMS > Compose.
- Pick the From number.
- Click the + in To and choose one or more recipient groups in the Select Contacts window, then DONE. Optionally add groups under Exclude.
- If you picked an "on X day" group, set the Trigger Date.
- Write the text in Message Content (or Use Template) and insert @ Shortkeys if needed. Watch the Characters Remaining / Message(s) / Cost counter.
- Under Campaign Type keep the Schedule tab, choose a Schedule Date & Time in the future and click Next Step.
- Review the Review & Confirm window (Recipients, Total Cost, Balance After, Groups, Message, Scheduled) and click CONFIRM.
You will see "Successfuly saved for N contacts"; the messages are queued and sent by the background job at the scheduled time. Track them under History > Scheduled / Sending / Sent and Group Messages.
Where to find it:
/admin/directmessages/compose