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Articles on: Sprwt Supprt

How do I reject a commission or move it back to unpaid?


On the affiliate's Checkouts tab, tick the commissions, choose Mark as Rejected (or Mark as Unpaid) in the dropdown and click Update. Rejected commissions show a red badge and are excluded from the affiliate's balance; they can later be set back to Unpaid or Paid. Note that a commission already marked Paid cannot be changed, and refunding the underlying order does not automatically change the commission — review refunded orders and reject their commissions manually.

Where to find it: /admin/stats/affiliates?afid={id}