Card refunds happen on Sprwt's Stripe payment page, not on the order page itself. On a card-paid order (status Paid or Partial Refund) click Refunds $X in Quick Actions, or the Payment ID link in the store bar — both open /admin/stripe/payments/{id}, which needs the separate Stripe Payments permission. There, pick a Refund Method (Digital Wallet or the card) and a Refund Type (Full or a Custom amount), then Refund. Sprwt creates the refund in Stripe (pulling the funds back from your connected account), records it on the order (Refund Total and the method's refund total update; status becomes Partial or Total Refund), emails the customer (if the order has a linked account), and — only for card refunds — charges the Sprwt refund fee percentage on the amount refunded. Card refunds typically take 5–7 business days to appear. If the order was paid partly with wallet credit and partly by card, a full refund issued to the card also automatically returns the remaining wallet-paid portion to the wallet.