Articles on: Sprwt Supprt
How do I pay an order with the customer's digital balance (wallet) in Checkout As?
- Select a customer with an account (the balance option is hidden for Guest Checkout).
- Add items and press Charge, then Continue to the payment page.
- Switch on Digital Balance — the current wallet amount is shown next to it.
- If the balance covers the whole total, a Click checkout to finalize the order screen appears; press Checkout. The order is recorded with payment method Balance Only and the wallet is debited.
- If the balance is smaller than the total, the page shows Paid with Balance and Paid with Payment Method amounts; pick another method (cash, card…) for the remainder and finish.
A red Insufficient Funds badge / Insufficient funds to checkout with Digital Balance message appears when the wallet cannot cover the full total, but the partial amount is still applied.
Where to find it:
/admin/checkouts/new