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Articles on: Sprwt Supprt

How do I manually attribute an existing customer to an affiliate?


  1. Open the affiliate under Affiliate Users and click Assign User in the Attributed Users panel.
  2. Pick the User.
  3. Choose the Attribution Start Date: First Registration Date (the customer's sign-up date) or Custom Date (enter MM/DD/YYYY).
  4. Optionally tick Backfill Commissions ("Will retroactively calculate commissions from the start date for all past orders following the affiliate's commission rules.").
  5. Click Save.

The customer is attributed with method Manual and the page reloads. Errors such as "Invalid affiliate", "Invalid user" or "Invalid date" are shown in the modal. Assigning a customer who already belongs to another affiliate moves them to this one, overwriting the previous attribution.

Where to find it: /admin/affiliate/users/{id}