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Articles on: Sprwt Supprt

How do I handle a pickup order on the KDS (Ready for Pickup / Picked Up)?


  1. Accept the order and tap each meal to Ready, then press Completed.
  2. Press Ready on the card to open the modal and click Ready for Pickup — the order becomes Waiting (counted under the Waiting card).
  3. When the customer collects it, press Waiting on the card and click Picked Up — the order becomes Finished and disappears from the board.

Use Call client in the modal if you need to reach the customer. In the current version no automatic message is sent to the customer at these steps.

Where to find it: /admin/kds