Articles on: Sprwt Supprt
How do I get a list of tips and refunds for a date range?
On Gross Sales:
- Click the Total Tips tile. The pop-up shows Order, Customer (linked to the profile, or "Guest Checkout"), Tip, Checkout Total and Creation Date for every order with a tip above zero.
- Click the Total Refunds tile. The pop-up shows Order, Customer, Checkout Total, Refund amount and Creation Date for every order that has a refund recorded.
The Total Refunds tile itself shows the number of orders whose status is Total Refund or Partial Refund, followed by the total refunded amount. Both pop-ups export to PDF/Excel. Tips are also listed on the Fees report.
Where to find it:
/admin/stats/normal