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Articles on: Sprwt Supprt

How do I get a list of tips and refunds for a date range?


On Gross Sales:

  • Click the Total Tips tile. The pop-up shows Order, Customer (linked to the profile, or "Guest Checkout"), Tip, Checkout Total and Creation Date for every order with a tip above zero.
  • Click the Total Refunds tile. The pop-up shows Order, Customer, Checkout Total, Refund amount and Creation Date for every order that has a refund recorded.

The Total Refunds tile itself shows the number of orders whose status is Total Refund or Partial Refund, followed by the total refunded amount. Both pop-ups export to PDF/Excel. Tips are also listed on the Fees report.

Where to find it: /admin/stats/normal