Store-wide, in Client Config > Order: Subscription: Show Cancel button on profile and Show Pause/unpause button on profile each offer Client can Cancel/Pause Subscription (self-service), Client has to Request to Cancel/Pause Subscription (a request email is sent to you and the customer) or Client cannot Cancel/Pause Subscription; Show Skip button on profile offers only Client can Skip Subscription or Client cannot Skip Subscription (there is no request-only option for skipping); Show Change Address button on profile chooses between direct change and request. Per subscription, General Settings (Cancellation, Pause, Can Skip a Delivery) can only tighten these – the customer gets the stricter of the two. On the subscriptions list page, the quick Pause/Reactivate toggle additionally requires Client can set Auto Renew on new Subscription? = Yes or the pause button set to Client can Pause/Unpause Subscription; the guided Pause Future Renewals modal itself only checks the subscription's own Pause rule.