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Articles on: Sprwt Supprt

How do I add or remove funds from a customer's digital balance?


  1. Open the customer's profile and click Edit Balance ($X.XX) near the top of the page.
  2. Enter the Value (a positive dollar amount).
  3. Choose Add balance or Remove balance from the direction dropdown.
  4. Optionally add a note (up to 100 characters) — it's stored on the transaction for your own records.
  5. Click Save.

The change is written to the transaction ledger immediately and the balance total on the page updates.

Where to find it: /admin/users/<id>