Articles on: Sprwt Supprt
How can I preview or test-send a system email?
There is no working preview or test-send button on the System Emails page in the current version - there is a preview modal in the page's code, but it is wrapped in a condition that is always false, so it never appears, and the endpoint behind it stops with an internal error before it can return anything. Practical ways to test instead:
- Trigger it yourself - register a test customer, place a small test order, or request a password reset with your own address, then check your inbox.
- Check the Email Log - Marketing > Email Log lists every email sent, its recipient, subject, status and whether it was opened, so you can confirm it went out even if it landed in spam.
- Redirect all mail while testing - Sprwt support can set an internal System Email - Redirect To address (there is no toggle for this in the Client Config screens you see); while it is set, every email is delivered to that address instead of the customer, with (TO:original@address) prefixed to the subject and the original recipient recorded in the log. Remember to have it cleared afterwards.
Where to find it:
/admin/emaillog