How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

Does the customer see the time they chose in the cart and checkout?


Yes. In the cart's delivery/pickup information for that day, the date line shows the chosen time appended after the date (for example, "Friday, Sep 6, 2026 - 12:30 PM") for any day that contains Real Time items. The same time is saved on the order and shown to the kitchen: on the KDS order card, in the order detail popup (labelled "Pickup at" or "Delivery at" above a large time display), and on the admin order/checkout page next to "Order time:".

Where to find it: /cart