Articles on: Sprwt Supprt
Does Sprwt show the delivery status of a Root Planner route or stop?
Partially. Routes that Root Planner has synced back appear on the RootPlanner Sync Report with a status badge (routes received from Root Planner are recorded as ACTIVE), the driver, vehicle, planned start/end time and a per-stop ETA. Sprwt does not currently record per-stop delivery events (delivered / failed) from Root Planner, and it does not send delivery-status emails itself — customers get those from Root Planner. For live delivery progress use the tracking link on the order or the Root Planner dashboard.
Where to find it:
/admin/rootplanner/sync_report