How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

Does Sprwt record who changed an order's status and when?


Yes. The Basic Info card on the order page shows the current Status chip and, underneath it, Changed on <date/time> plus by <name> (a link to that staff member's user page) whenever the order's status has been changed at least once — for example when someone confirms payment, cancels, or refunds it. If no status change has been recorded, only the chip is shown with no changed-on line.

Where to find it: /admin/checkouts/{id}