Articles on: Sprwt Supprt
Does closing an ordering date also pick meals for customers who forgot to choose?
Yes, if your account's meal-selection setting is set to auto-select mode. After closing eligible ordering dates, this automation also looks at every subscriber whose delivery date is within the next 7 days who still hasn't picked meals, and automatically assigns them meals on their behalf — respecting their allergens, dislikes, portion-size and surcharge rules, and category balance — then checks them out using their saved balance and payment method.
Any subscriber it can't auto-fill (for example, no meals match their restrictions) is simply skipped — nothing is emailed automatically for that case, so it's worth reviewing subscribers manually if you rely on auto-select.
Where to find it:
n/a (background automation)