Articles on: Sprwt Supprt
Does accepting an order on the KDS charge the customer or change the payment?
No. Payment is completed at checkout before the order ever appears on the KDS (unpaid orders are excluded from the board). Accept, meal taps, Completed, Ready for Pickup, Picked Up and Request Courier only change the kitchen status of the order and, for couriers, create the Uber delivery. The only money-related action on the KDS is the cancel/refund modal.
Where to find it:
/admin/kds