How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

Can Sprwt send system emails through my own SMTP server or Gmail instead of Amazon?


Yes, but the sending method is not on the Integrations page. Sprwt supports three modes: System Default (Sprwt's own Amazon email service), SMTP (your own mail server or a Gmail app password) and Amazon Ses (your own Amazon account). The mode and the SMTP host/port/user/password fields are internal settings that Sprwt support configures for you during onboarding; ask support if you want to switch.

When SMTP is in use, the sender address does not need Amazon verification - the Email System card treats it as verified automatically. Whichever mode is used, the Email Log shows it in the Protocol column (smtp or ses).

Where to find it: /admin/integrations?iid=16