Articles on: Customer Dashboard

How to Order A la Carte

We recommend that a customer should always create an account first, at which point they can go to their profile and edit their diet preferences and add all their shipping and billing information and Credit Card. 

If you have the A la Carte ordering system a customer can pick meals as they like. They simply go to Shop > A la Carte in the navigation menu. On the left-hand of the screen (on desktop) or filter icon (mobile) a customer can filter meals further depending on what they are looking for. The system will find the Types of Meals you want that match (AND) the diet preferences. For example, A breakfast that is Gluten Free.

The customer can then select the meal they are interested in and learn more about the meal. If they would like to purchase a specific meal, they simply choose the quantity -and if applicable portion size, of the meal the want and then hit update cart. When the customer is satisfied with adding all his/her meals they can continue to cart by clicking the cart icon in the top right corner and begin the checkout process.

Cart Instructions

In Step 1 you can preview your cart to make sure everything is what you want it to be. You can apply a gift card or coupon code on the right-hand side of the screen or in step 3. Click “Continue to Pickup and Delivery” to continue
In step 2 you can choose what pickup or delivery method you would like for each delivery date you’ve selected. Please make sure to enter all your delivery information and delivery notes so we can bring your meals to the correct location. When you have completed this step, you can continue to Step 3.
In Step 3 you can enter your billing information and credit card information. If you’ve filled this out on your profile, the information will automatically be pulled. You can enter your gift card or coupon code below or in the right-hand screen on the top. When you are ready to complete your order, click checkout. Once verified, you will be redirected to the order confirmation page.

Updated on: 22/12/2022

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